If you purchased pillows, bed linens, bed frames, travel products, or home & office products from us:
Given the personal nature of these products, we accept returns only if the item is damaged at delivery or if there is a product defect. And each of our products carries a limited warranty to protect your investment.
If you purchased your Tempur-Pedic product from a retail store:
Call the store to discuss the problems you’re having and their return policy.
If you feel your product is defective:
Call 800-821-6621 to talk to one of our Customer Service staff, who will discuss the problem and our warranty process.